Ennzia support
Support for
every journey.
Register your product or get help with setup and charging.
Product registration
Extend your
warranty.
Bought from Amazon or another retailer? Register your E100 or E100 Prime to add 6 free months to the standard 12-month warranty, for 18 months from the purchase date.
Bought directly from Ennzia.com? Your 18-month warranty is automatic. No registration is needed.
No account required to register.
Register an E100 PrimeRegister one product at a time. All fields are required.
About registration
Do I need to register my product?
When does the extended warranty end?
How do I register more than one product?
Getting started
Setup and
charging
Which charger should I use?
How do I attach the battery to Starlink Mini?
What do the battery lights mean?
Can I charge the battery while using Starlink Mini?
How should I care for the battery?
Contact support
Please include your order number, serial number and a brief description of the problem.
We usually reply within one business day, Monday–Friday, excluding holidays.
Write a review Reviews are optional and do not affect warranty coverage.
| Specification | E100 |
|---|---|
| Battery capacity | 27,600 mAh / 99.4 Wh |
| Battery cells | 6 × Samsung 21700 cells |
| DC input | 25.2–30 V DC; 65 W max |
| DC output | 21.6–25.2 V DC, for Starlink Mini |
| Charging while in use | Supported with a compatible 26.5–30 V DC source |
| Runtime | Approx. 5 hours at 20 W; 4 hours at 25 W; 2.5 hours at 40 W |
| Charging time | Approx. 1.5 hours to 80%; 2 hours to full with a 65 W charger |
| Dust and water resistance | IP65 |
| Mounting | Clip-on mount with a folding stand |
| Weight | Approx. 800 g / 1.75 lb |
| Dimensions | 250 × 160 × 30 mm / 9.84 × 6.3 × 1.2 in |
Runtime depends on Starlink Mini power use and operating conditions. Charging times are approximate.